IT Support
ITWORX exists to take the headache out of IT for you, whether you need a full support solution backed by years of experience, or an extension to your current IT Team, ITWORX can tailor a support solution that meets your needs.
Through flexible models we help clients optimize their IT systems, offering a holistic support environment to enable peace of mind and ease of support to end users.
How to Log Technical Assistance Requests.
Click the link below for instructions on how to log a technical assistance request.
Hardware Support
Our NOC based Tier 1 through Tier 2 approach provides incident resolution and request fulfilment, from simple break fix issues to complex issues and root cause analysis of problems at Tier 2 and above.
Desktop Support
Remote Support
Service Desk
What Next?
For more information about any of our IT support services, please contact us today support@itworx.co.bw or call 3959936, 3937767/8 to speak to one of our technology specialists.